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4.2. Okta Plugin Issues

There may be instances where the Okta plugin is not working correctly. When this happens, you can attempt to reset the plugin by doing the following:

 

• Click the blue O in the top right of your browser, followed by the gear:

 

 

• Then, select Reset Plugin. 

 

 

If the issue isn't resolved, please contact us: 

• Email it@clicknclose.com If you email from a non-MAM address, please be available for a verification call to you or your direct supervisor.

 

• Call or text ‪(972) 646-1213‬. Text is preferred for faster response. Please be available for a verification call to you or your direct supervisor.