HomeOktaAccessing OktaReset Okta Verify App (New Phone)

1.3. Reset Okta Verify App (New Phone)

  1. From a browser, sign in to https://clicknclose.okta.com . If you can't sign in, contact it@clicknclose.com.
  2. Click the arrow next to your name and go to Settings (top right of screen).
  3. Click Edit Profile and enter your password if prompted.
  4. Get a new QR code. Scroll down to Extra Verification (right hand side).
  5. Click Remove
  6. When prompted to confirm removal, click Yes.
  7. Follow the instructions on the screen. You might have to confirm your identity with a security method.
  8. In the Okta Verify row, click Set up.
  9. Click Set up to confirm that you want to set up Okta Verify again.
  10. Select your device type and click Next.
  11. The Okta Verify enrollment QR code appears on the screen.

 

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